Back to the good bit

Let’s get you back
in the game.

Questions about a party, a purchase or your data? Get in touch.

My friends can’t find the party

Keep the phones nearby, with Wi-Fi enabled. In iPhone Settings, find GlowParty and allow Local Network access. Reopen the app, have one person host, and join from the other phones. If a managed or guest Wi-Fi network blocks devices from communicating, try a different network.

Full Arcade and restoring purchases

Full Arcade is a one-time in-app purchase through Apple. Only the host needs it for premium party games; guests join free. For premium solo modes, you need your own unlock.

If you have already bought it, open the Full Arcade screen and tap Restore purchases. Check you’re using the same Apple Account and have an internet connection. If it still doesn’t appear, email support with your app version and what you see on screen. Never send a password or payment-card details.

Something looks or feels wrong

Tell us the game name, what happened, and the steps that trigger it. Include your iPhone model, iOS version, app version, and whether you were playing solo, hosting or joining. A screenshot or short recording can help if you’re comfortable sharing one.

I can’t hear the game

Check your media volume and Silent Mode. GlowParty respects the silent switch. Also check whether sound is playing through connected headphones.

Privacy and leaderboard data

Read our privacy policy for what the app stores and shares. For a data request, contact the privacy address above. Use Privacy & online play in the app to download or delete your online records. Sharing is off until you turn it on, and public boards use only three-letter codes. For older test builds or a lost credential, contact us; a public code alone cannot prove ownership.

Who makes GlowParty?

GlowParty is operated by Matthew Green. Thanks for playing, and for helping make the next round better.